Privacy Policy and Data Protection
CRM Dental
CRM Dental respects and protects the privacy of personal data of users and patients, in accordance with Albanian personal data protection legislation and GDPR principles.
This policy is intended to inform about how personal data is collected, processed, stored and protected while using the CRM Dental platform.
1. Scope of Application
This policy applies to all personal data processed through the CRM Dental platform by dental clinics and authorized staff, within the scope of healthcare services and administrative management.
2. Types of Personal Data
2.1 Identification data
2.2 Contact data
2.3 Health data (sensitive)
2.4 Administrative data
3. Purpose of Processing
4. Legal Basis for Processing
Data processing is based on the consent of the data subject, fulfillment of legal obligations, provision of healthcare services, and the legitimate interest of the dental clinic.
5. Data Storage and Security
CRM Dental applies technical and organizational measures to protect data, including:
6. Confidentiality and Data Sharing
Personal data is confidential and is not shared with third parties, except when required by law or with the explicit consent of the subject.
7. Patient Rights
8. Responsibilities
Every dental clinic using CRM Dental is responsible for the lawful processing of its patients' data. CRM Dental provides the technology platform and security mechanisms.
9. Policy Updates
This policy may be updated periodically. The latest version is published on the CRM Dental platform.
10. Contact
For any question or request regarding data privacy, users can contact the relevant dental clinic.